Privacy Policy

Last updated: June 1, 2026 Effective date: May 29, 2026

This Privacy Policy describes how Reign Edge ("we," "us," "our") collects, uses, and protects your personal information when you visit reignedge.com and any related products or services that link to this policy (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

For privacy-related questions or to exercise your rights, contact us at privacy@reignedge.com.

1. Summary

What we collect: Information you give us through our contact form (name, email, inquiry purpose, message) and information collected automatically (IP address, browser type, page views, approximate location).
How we use it: To respond to your inquiries, secure our Services, understand aggregate usage, and comply with legal obligations.
Who we share with: Service providers we engage to operate our Services — never sold or shared for advertising.
Your rights: Access, correct, delete, or export your data. Email us at privacy@reignedge.com.
Data retention: We keep your information only as long as necessary for the purposes described in this policy. You can request deletion at any time.
Where it lives: Data may be stored and processed in multiple jurisdictions, including the United States, Japan, and other countries where our service providers operate, protected by encryption in transit and at rest.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us through our contact form, we collect:

Name — required to address you appropriately
Email address — required to reply to your inquiry
Intent of inquiry — the category you select (e.g., trader interest, collaboration, press)
Message content — the free-text message you provide

2.2 Information Collected Automatically

When you visit our Services, we (and our service providers) automatically collect:

Log and usage data — IP address, browser type and version, operating system, pages viewed, time spent on pages, referring website, and similar diagnostic data
Device data — device type, screen resolution, and general technical information
Location data — approximate geographic location derived from your IP address (country and region level only; we do not collect precise GPS coordinates)
Cookies and similar technologies — see Section 6

2.3 Information We Do Not Collect

We do not knowingly collect:

Government-issued identifiers (SSN, passport numbers, etc.)
Payment card or financial account information
Health or medical information
Biometric data (fingerprints, facial recognition, voice prints)
Information about children under 16
Sensitive personal information as defined under GDPR Article 9 or CCPA

If we determine that we have inadvertently collected information from a child under 16, we will delete it promptly.

3. How We Use Your Information

We use your information for the following purposes:

Purpose	Legal Basis (GDPR)
Respond to your inquiries and provide requested information	Legitimate interests
Maintain security, prevent fraud and abuse	Legitimate interests
Analyze aggregate usage to improve our Services	Legitimate interests
Understand interest patterns from contact form intent categories	Legitimate interests
Comply with legal obligations and respond to lawful requests	Legal obligation
Defend against legal claims	Legitimate interests

We do not use your information to:

Send marketing or promotional communications without your explicit consent
Build behavioral profiles or score individual users
Make automated decisions that produce legal or significant effects
Deliver targeted advertising
Train artificial intelligence models on your personal information

3.1 Future Research Program (Opt-In Only)

We may, in the future, offer an optional research program in which users can voluntarily contribute strategy data in exchange for tangible benefits (e.g., discounts, early access, revenue share). If we ever launch such a program, participation will be:

Explicit — clearly disclosed at the point of opt-in
Opt-in only — you will affirmatively choose to participate
Reversible — you can withdraw at any time
Never buried in fine print — terms will be prominently displayed

Until such a program exists, your information will not be used for these purposes.

4. How We Share Your Information

We share your information only with service providers that help us operate our Services, under contractual obligations that protect your data. These providers may include:

Cloud hosting providers — to host and operate our infrastructure
Email service providers — to send emails and operate our messaging systems
Analytics providers — to understand aggregate site usage
Security providers — to protect our Services from abuse and ensure availability
Data storage services — to store contact form submissions and operational data

These service providers are bound by contracts (including Standard Contractual Clauses where required) that limit their use of your information to the purposes we specify.

4.1 Other Disclosures

We may also disclose your information when required by law, in response to lawful requests from authorities, or to protect our legal rights, the rights of users, or the safety of any person.

In the event of a merger, acquisition, financing, or sale of all or part of our business, your information may be transferred to the relevant party. We will notify you of any such change in ownership or control of your personal information.

4.2 We Do Not Sell Your Information

We do not sell your personal information for monetary or other valuable consideration. We do not share your information for cross-context behavioral advertising. We honor Global Privacy Control (GPC) signals.

5. International Data Transfers

Our service providers operate in multiple countries, including the United States, Japan, and other jurisdictions. If you access our Services from the European Economic Area, United Kingdom, Switzerland, or another region with data transfer restrictions, your information may be transferred to these countries.

We rely on the following safeguards for international transfers:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions where applicable (e.g., the EU–Japan adequacy decision)
Data Privacy Framework participation where our service providers are certified

You may request a copy of the safeguards we use by emailing privacy@reignedge.com.

6. Cookies and Tracking Technologies

We use a minimal set of cookies and similar technologies:

Strictly necessary cookies — for security and bot protection (e.g., Cloudflare's __cf_bm cookie). These are essential to operate our Services and cannot be disabled.
Aggregate analytics — we use Cloudflare Web Analytics, which is cookieless and does not track individuals.

We do not use:

Targeting or advertising cookies
Social media plugins or tracking pixels
Cross-site behavioral tracking
Third-party advertising trackers

Because we use only strictly necessary cookies and cookieless analytics, we do not display a cookie consent banner. If we ever add non-essential cookies, we will request your consent before using them.

6.1 Global Privacy Control

We honor Global Privacy Control (GPC) signals. Because we do not engage in cross-context behavioral advertising or sell personal information, this signal does not change much in practice — but we acknowledge and respect it.

7. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required or permitted by applicable law. Retention periods depend on the type of information and the purpose for which it is processed.

Contact form submissions: We typically retain this information while we are responding to your inquiry and for a reasonable additional period afterward for record-keeping, audit, and legal-defense purposes. We may delete or anonymize older submissions when they are no longer needed.
Server logs: Retained for limited periods consistent with the operational and security requirements of our service providers.
Aggregate analytics: Identifiable analytics data is retained for a limited period; aggregate, anonymized metrics may be retained indefinitely.
Email correspondence: Retained for a reasonable period for record-keeping and dispute resolution.

You may request deletion of your information at any time by emailing privacy@reignedge.com. We will respond within the timeframes described in Section 9. Where we are legally required to keep certain records, we may retain limited information solely for that purpose.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption in transit (TLS) and at rest
Access controls with two-factor authentication on administrative accounts
Bot and abuse protection through Cloudflare's security infrastructure
Email authentication (SPF, DKIM, DMARC) to prevent spoofing
Limited access — only the founder and authorized personnel can access user information

No system is perfectly secure. If we become aware of a data breach that may affect you, we will notify affected individuals and applicable regulators when required by law.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right to access — request a copy of the information we hold about you
Right to rectification — ask us to correct inaccurate information
Right to deletion — request deletion of your information
Right to restriction — ask us to limit how we use your information
Right to data portability — receive your information in a machine-readable format
Right to object — object to certain uses of your information
Right to withdraw consent — where we rely on your consent
Right to lodge a complaint with a supervisory authority

9.1 How to Exercise Your Rights

Submit a request through our contact form or by email to privacy@reignedge.com. We will respond within 30 days (or 45 days under CCPA, with a possible 45-day extension where permitted).

We may need to verify your identity before processing requests. For security, we may ask you to confirm the request from the email address associated with the information.

You may also designate an authorized agent to make requests on your behalf, subject to verification.

9.2 Right to Appeal

If we deny your request, you may contact us at privacy@reignedge.com to request a review of the decision. If you are not satisfied with the outcome, you may contact the supervisory authority in your jurisdiction.

9.3 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights. You will not receive degraded service, different pricing, or reduced functionality for doing so.

10. Region-Specific Disclosures

10.1 European Economic Area, United Kingdom, and Switzerland (GDPR and UK GDPR)

If you are located in the EEA, UK, or Switzerland, this Privacy Policy and the legal bases listed in Section 3 satisfy our notice obligations under GDPR Articles 13 and 14. You have the rights listed in Section 9 and may lodge a complaint with your local data protection authority.

We are based in Vietnam. Based on our current activities and understanding of applicable law, we do not believe we are required to appoint an EU or UK representative.

10.2 California (CCPA and CPRA)

California residents have specific rights under the California Consumer Privacy Act:

Right to know what categories of personal information we have collected, the sources, purposes, and third parties we share with
Right to delete personal information we have collected, subject to exceptions
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information (we do not sell or share)
Right to limit the use of sensitive personal information (we do not collect any)
Right to non-discrimination

Categories of Personal Information (CCPA)

Category	Collected?	Disclosed?
Identifiers (name, email, IP address)	Yes	Yes (to service providers)
California Customer Records (name)	Yes	Yes (to service providers)
Internet/Network Activity (browsing, cookies)	Yes	Yes (to service providers)
Geolocation Data (approximate, IP-based)	Yes	Yes (to service providers)
Characteristics, Commercial Info, Biometric Info, Sensitive PI, Employment Info, Education Info, Inferences	No	No

Shine the Light Law

California Civil Code §1798.83 ("Shine the Light") permits California residents to request information about the personal information shared with third parties for direct marketing purposes. We do not share personal information for third-party direct marketing, so this disclosure does not apply.

10.3 Other US States

We extend substantially similar privacy rights to residents of U.S. states with applicable privacy laws. These rights include the right to access, delete, correct, and obtain a copy of your personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your rights.

To exercise these rights, follow Section 9.1.

10.4 Canada (PIPEDA and Quebec Law 25)

Canadian residents may exercise the rights described in Section 9 and may contact the Office of the Privacy Commissioner of Canada or the Commission d'accès à l'information du Québec with complaints.

10.5 Australia

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) for residents of Australia who use our Services.

11. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@reignedge.com.

12. Third-Party Links

Our Services may contain links to third-party websites, products, or services that we do not own or control. This Privacy Policy does not apply to those third parties. We are not responsible for their privacy practices. Review the privacy policies of any third-party services you visit.

13. Future Services

This Privacy Policy covers our current Services at reignedge.com, which is primarily a marketing and contact website. As we develop additional services (including future trading platform features at subdomains such as app.reignedge.com), we may publish a separate or supplemental privacy notice for those services. We will not apply different practices retroactively to information collected under this policy without your consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide additional notice (such as a banner on our website or, where appropriate, email notification).

Your continued use of our Services after changes take effect constitutes acceptance of the revised policy.

15. Contact Us

For any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of your personal information:

Email: privacy@reignedge.com
Contact form: reignedge.com/contact

We aim to respond to all inquiries within 30 days.

Reign Edge is operated from Ho Chi Minh City, Vietnam.